1. Shipping Destinations
We currently ship exclusively within the United States, including all 50 states and US territories. We do not offer international shipping at this time. Customers are responsible for ensuring their shipping address is complete, accurate, and located within our service area.
2. Shipping Costs
We are pleased to offer FREE STANDARD SHIPPING on all orders within the United States, regardless of order value. No minimum purchase is required to qualify for free shipping. This applies to all standard shipping methods.
3. Processing Time
All orders require processing time before shipment. Orders typically process within 1-2 business days from the date of purchase. Processing includes order verification, payment confirmation, and package preparation. Orders placed after 11 PM EST or on weekends/holidays will begin processing the next business day.
4. Shipping Methods and Delivery Times
We primarily use USPS Priority Mail and UPS Ground for our shipments. Standard delivery times are 3-7 business days after processing. Please note that delivery times are estimates and not guaranteed. During peak seasons or unforeseen circumstances, delivery may take longer.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and carrier information. You can track your package directly through the carrier’s website or through your account on our Site.
6. Shipping Restrictions
We cannot deliver to P.O. boxes. Some items may have special shipping requirements or restrictions due to size, weight, or value. We are not responsible for delays caused by weather, carrier issues, incorrect addresses, or other circumstances beyond our control.
7. Address Accuracy
Customers are responsible for providing correct shipping addresses. We are not responsible for packages shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, customers will be responsible for additional shipping charges to reship the order.
8. Lost or Stolen Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact your local post office and neighbors if you believe your package may have been misdelivered.
9. Contact Information
For shipping inquiries, please contact service@sacina.store with your order number.